Welfare support referral form
Please use this referral form to refer individuals into our Starter Pack or Acts 435 services.
Referrals must be made by one of our recognised referral agencies. If you would like to discuss becoming a recognised referral agency, please contact Ben before making a referral.
More information about services:
Important notes
Please note that Starter Packs and Acts 435 crowd-funding are only available once each to any individual, and if a referral is accepted it must be collected / processed by the referral agency and not the person being referred.
Starter Packs
Starter Packs are for people moving into tenancies in Bradford from hostels or the streets, and contain bedding and household items. They help give guests moving from short-term hostels or rough sleeping a brand new start and a brighter future.
Starter Packs are funded by charitable giving and therefore we are only able to offer them to single individuals moving off the streets.
Once a referral has been confirmed, the Starter Packs must be collected from The Storehouse by you as the referring agent (not the applicant themselves). To collect your starter pack you will need to confirm the referral number and the client’s name.
Referrals made early- to mid-week will usually be ready to collect from Tuesday of the following week. Referrals made at the end of the week will be the Tuesday of the week after, but this will be confirmed by email after your referral has been processed. Please do not try to collect before the given date.
Collections are from 9am-3.30pm Mon-Thu or 9am-12.30pm Fri and we recommend contacting the office to check somebody will be there before collecting.
Starter Packs must be collected within two weeks of being notified, or you will have to make a new referral.
Acts 435
Acts 435 referrals should be for a specific, costed, item (or items), up to the maximum value below. Please cost your item(s) and apply for the actual amount required rather than just the maximum value allowed.
Referrals will be refused or delayed if they:
- exceed the maximum values below
- do not specify an item (or items) which can be purchased for the value being applied for
- list a range of items needed which exceed the amount being applied for (unless you can confirm that funding is in place for all of the items).
If you are applying for money towards a larger cost you must have the rest of the funds secured first.
Not following these guidelines will delay your application.
Requests should not generally exceed £150, and the limits given are maximums – please obtain items more cheaply if possible:
- Cookers, washing machines, fridge freezers: £200
- Fridges, freezers: £175
- Clothing: £120
- Vacuum cleaners, mobile phones: £100
- Microwaves: £75
- Furniture, furnishings or other items: £150
You, as the referral agency, will be responsible for ensuring that the money is spent promptly on the item requested and receipts provided for the full amount. This is a condition of the funds being awarded and failure to provide a receipt may result in the funds being withdrawn.
We ask that you also provide some feedback from the recipient along with the receipts: a thank you letter is sent to everybody who donated towards the item, and having direct feedback from the recipient makes the thank you more personal and encourages donors to give again to meet further needs.
Receipts should be returned within two weeks, permission should be sought if it will take more than a month, and if funds are not spent within two months then funding will be withdrawn.
Acts435 is a crowdfunding service and is not guaranteed. Successful funding usually takes at least 3 weeks to obtain, and may be longer (or not at all). We do not take referrals for bonds or rent payments.