Please note that there is currently a queue for Acts435 referrals, which means that the lead time for referrals being processed will be significant.
Please use this referral form to refer individuals into our Starter Pack or Acts435 services. Referrals must be made by one of our referral agencies.
Warm Homes Healthy People referrals can be made through the Warm Homes Healthy People site.
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Important notes
Please note that Starter Packs and Acts435 crowd-funding are only available once each to any individual, and if a referral is accepted it must be collected by the referral agency and not the person being referred.
Starter Packs
Please note that Starter Packs are funded by charitable giving and therefore we are only able to offer them to single individuals moving from rough sleeping or temporary shelters/hostels to their own tenancies.
Referrals can take up to a week to be processed. You will be notified when your pack is ready to collect – please do not try to collect before then. Collections should ideally be made between 8am-4pm Tue-Thu.
Starter Packs must be collected within three weeks of being notified or you will have to make a new referral.
Acts435
Acts435 referrals should be for a specific, costed, item (or items), up to a maximum value of £120. If you put a referral in for items exceeding this value, it will delay your application.
You, as the referral agency, will be responsible for ensuring that the money is spent promptly on the item requested and receipts provided for the full amount.
We can only process one Acts435 referral per referrer at a time, and we do not take referrals for bonds or rent payments.
Acts435 is a crowdfunding service and is not guaranteed. Successful funding usually takes at least 3 weeks to obtain, and may be up to 5 (or not at all).