Our welfare support services are now open again. Please note that to make referrals you must now be a registered referral agency with us – please contact firstname.lastname@example.org for a registration form.
Successful Acts435 referrals will now be paid by bank transfer to the referral organisation, rather than in cash. Full details are on the registration form.
Please bear with us as the service may run at limited capacity to begin with.
Please use this referral form to refer individuals into our Starter Pack or Acts435 services.
Referrals must be made by one of our recognised referral agencies. If you would like to discuss becoming a recognised referral agency, please contact us before making a referral.
Warm Homes Healthy People referrals usually run during the winter months, details will appear here when they open.
More information about services:
Please note that Starter Packs and Acts435 crowd-funding are only available once each to any individual, and if a referral is accepted it must be collected by the referral agency and not the person being referred.
Please note that Starter Packs are funded by charitable giving and therefore we are only able to offer them to single individuals moving from rough sleeping or temporary shelters/hostels to their own tenancies.
Referrals can take up to a week to be processed. You will be notified when your pack is ready to collect – please do not try to collect before then. Collections should ideally be made between 8am-4pm Tue-Thu.
Starter Packs must be collected within three weeks of being notified or you will have to make a new referral.
Acts435 referrals should be for a specific, costed, item (or items). The maximum amount is £150 for a high-value costed item (eg. large furniture, white goods) or £120 for other items. If you are applying for money towards a larger cost you must have the rest of the funds secured first. Please cost your item(s) and apply for the actual amount required, rather than simply applying for the maximum amount, to be fair to other applicants. Not following these guidelines will delay your application.
You, as the referral agency, will be responsible for ensuring that the money is spent promptly on the item requested and receipts provided for the full amount.
We can only process one Acts435 referral per referrer at a time, and we do not take referrals for bonds or rent payments.
Acts435 is a crowdfunding service and is not guaranteed. Successful funding usually takes at least 3 weeks to obtain, and may be up to 5 (or not at all).